All your customer and team communication on the single interface
A growing business needs clear and concise communication to ensure both users and leads are
taken care of effectively. Shared inboxes ensures no one is missed or forgotten about,
perfect for a growing business that needs collaboration and communication in one place.
Chat privately with your company members next to your customer discussions to have a
context
Invite, assign and communicate with your team members to ensure each ticket or lead is being
looked after. Chat with your team right next to the discussion ensuring details are not
lost.
Create discussion channels and chat privately with your team about any of your SaaS
Add department or topic focused channels so that you and your team can communicate effectively, link
to chats and get on top of tasks all within a central platform.
Instant answers to FAQs
Build your internal FAQs library and resolve customers’ questions instantly.
Answer to your live chat questions by email
Don't worry that your live chat answer hasn't been seen by user. Send it easily by email.
Distribute Communication Workload
Work effectively. Assign team members to support tickets