All customer conversations in a single place for all of your projects

Emails or livechats - handle any customer conversation coming from any of your projects using single interface. If it's an email sent to support@yourproject1.com or a livechat request from yourproject2.com, it all goes into the same Plumm inbox.


Firstly, embed our live chat widgets on your projects' websites

live chat widget

Then livechat easily with any of your customers from any of your projects using single interface

with private discussions and tickets assignments

shared inbox for live chats

Connect your email accounts and exchange emails with your customers using single interface

with private discussions and tickets assignments

shared inbox for email

Features

Save time using a single shared inbox

• Add live chat widgets to all of your projects
• Add GSuite email accounts from all of your projects
• Chat with your customers from a single shared place
• Collaborate with your team to work efficiently
• Respond easily using either a live chat or an email
message

Instant answers to FAQs

Build your internal FAQs library and resolve customers’ questions instantly.

faq

Answer to your live chat questions by email

Don't worry that your live chat answer hasn't been seen by user. Send it easily by email.

send as email

Distribute Communication Workload

Work effectively. Assign team members to support tickets

support tickets

Collaborate and resolve issues faster

• Save answers to frequently asked questions
• Assign team members to take ownership of a support ticket
• Make decisions faster with private comments discussions
• Invite team members to support channels
collaborate

Create discussion channels and chat with your team

team chat

Respecting Privacy

As a company, Plumm strives to have the respect for user privacy that we’d like in every service we personally use.


You can find a plain English privacy policy here.



I really like Plumm because I don't have to jump between multiple email and live chat accounts for my different projects, now I can easily chat with all of my customers using single interface. It really saves me a lot of time.

review
Wiktor, Co-Founder, Indie Hacker

Affordable And Simple Pricing

Single user

  • Unlimited live chats
  • 2 Shared Email Inboxes
  • Support Ticketing System
  • Real-Time Team Messaging
  • Files sharing
  • Markdown support
  • Mobile friendly
Free Use Plumm for Free

More than 1 user Or Premium

  • Unlimited live chats
  • Up to 7 Shared Email Inboxes
  • Support Ticketing System
  • Real-Time Team Messaging
  • Files sharing
  • Markdown support
  • Mobile friendly
$7/user/month Free trial